The dashboard brings all of the key sales metrics to life by displaying them using graphs and charting tools that help managers to discover trends, analyze performance and identify areas that may require improvement. Advanced charting tools display comparison data periods and overlay current data to help track trends.

The dashboard Sales Card tool shows the key sales metrics for all sales consultants to give an accurate picture of performance and sales effectiveness for the selected date range. This report runs comparative analysis for all consultants compared to the store’s average sales metrics and identifies the areas where improvements can be made.

The Traffic Analytics tool shows in depth details for the store’s traffic patterns including day of week and time of day. Traffic reports can be compared to previous periods for analysis, and detailed traffic reports identify required staffing levels for average and peak traffic patterns.

The Extended Warranty Analytics tool tracks the extended warranty close ratio for the store and for each individual sales consultant. A vertical chart allows for quick comparisons between the store average and each sales consultant’s performance. This tool provides a quick view for managers to measure store performance with extended warranty sales.

The Sales Consultant Hub provides each Sales Consultant with a personalized dashboard that shows all of their key sales metrics for the selected date range. The hub also displays sales goal progress for the current month and the year to date with visual indicators for all measures. A comparative analysis is displayed so performance can be tracked against the store’s average performance.

The Historical Analytics tool displays historical data in tabular form by calendar year and month. This tool highlights peak periods and allows for “at a glance” analysis of patterns overly monthly and yearly periods.

The Service Dashboard provides a graphical overview of the status of your service department, highlighting the timeliness of service provided, and the types of common or repeat service issues along with the status of each service request.

One of the benefits of a web-based, mobile-friendly tool is that the dashboard can be used by service technicians while they are assessing or repairing products in a customer's home. Notes on the service issues and photos of the products can be added to service tickets on the go with a smart phone or tablet.

Every service issue that comes to the store is entered into the system as a service ticket. Service tickets are tracked and followed up at each step of the way throughout the service process. At each step, the system highlights what tasks must be completed each day to keep the service tickets on schedule through to completion.

As appointments for repair work or initial services calls are scheduled, they are automatically populated on the Service Calendar to provide a visual overview of the schedule for the service department and each technician. The calendar provides quick links to the service tickets for reference.

The Review Dashboard gives a visual overview of all of the reviews that have been submitted from customers to the store. The review system collects reviews from customers and stores them in the dashboard so the store can respond without having to do so in a public forum. Customers that leave positive reviews are encouraged to post their reviews online.

A custom review page is provided so customers can give their feedback to the store. This review tool encourages customers who leave a positive review to post their review online to a review site such as Google to help boost the review score of the store with a positive online review.